Shipping policy
Shipping Policy
At COAX CNDLS, we are committed to delivering your order quickly and efficiently. Please review our shipping policy to ensure a smooth experience.
Processing Time:
- We strive to ship out all orders within 48 hours
- Orders placed after 12:00 PM EST, on weekends, or during holidays will begin processing the next business day.
Shipping Rates:
- Shipping rates are calculated at checkout based on the weight of your order and your location.
Shipping Carriers: We primarily use USPS for our shipments, ensuring reliable and trackable delivery.
Delivery Times:
- Standard delivery typically takes between 3-5 business days, depending on your location within the U.S.
- Expedited shipping options may be available at checkout for an additional fee.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Address Accuracy: Please ensure that your shipping information is correct at checkout. COAX CNDLS is not responsible for orders shipped to incorrect addresses due to customer input errors.
Missing or Delayed Packages: If your package is delayed or missing, please contact us at coaxcndls@gmail.com. We will work with you and the carrier to resolve the issue.
Thank you for choosing COAX CNDLS! We value your business and appreciate your support.